Frequently Asked Questions

Using the search bar above, type a word or phrase associated with your question and click the search button. However, if you are still stuck and need assistance, please contact us

I am unable to redeem my voucher online, what should I do?


If you are having technical issues, please call us on 0845 862 9911 and we can activate your voucher for you over the phone. If your voucher has expired then we are unable to redeem it.