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I have received a voucher but I don't want to take the experience that was bought for me. Where do I stand?

<p>Vouchers are fully exchangeable within their validity. Simply type in the Redemption Reference, click Exchange, and choose from hundreds of activities across the country. Please note vouchers can only be exchanged the once, and the expiry date still applies. If you exchange for an activity of a lesser value, the remaining credit must also be used before the expiry date.</p>