Experience Days recently spoke to 'Hatt Adventures' in an interview to find out what the future holds as well as some background about the company itself. Hatt Adventures have a broad range of outdoor activities that include; kayaking, abseiling, outdoor climbing and mountaineering. We spoke to founder and director; Tom Hatt in order to find out more!
Please explain a bit about the history of Hatt Adventures. Where did an interest in the industry stem from?
We have operated since 2005, and have steadily grown each year. The business was started by Tom Hatt who wanted to share his passion for all things adventurous with other likeminded souls. Within a year or two the business grew and Tom recruited some of his instructor friends to run the odd course when he was double-booked. The rest as they say is 'history'. Today, we have a number of highly skilled and experienced instructors running a wide range of adventurous courses including; climbing, kayaking, abseiling, mountaineering and much more.
How did a passion turn into a career?
Today we offer courses for a wide range of clients, from individuals to corporate events, stag and hen parties through to kid's parties and school groups. For the office side of things the greatest challenges we face are making sure everything runs smoothly and we have a great team in myself and the two Clare's who keep everything in shape.
Personally I love teaching the technical side of things; from complicated rope work to paddle strokes for surf and white-water activities.
Do you have any exclusive information you can share with us?
We have a couple of big projects in the pipeline, but these are top secret at present! We'll let you know more as soon as we can. We have just launched a new climbing course and a river trip on the River Arun in Sussex.
What makes your experiences unique and special for customers?
Quite simply it's our staff and instructors! We only use the best instructors and we'd rather not run a course that will lower our standards!! This can be seen by our reviews on Trip Advisor.
What's your most frequently asked question from customers?
Our availability; we generally get booked up a long way in advance and people always seem to leave things to the last minute. We always try and help if we can but like we said before we only use the best instructors around!
Thanks Tom for answering all our questions! If you too would like to take one of our experience challenges then follow the links below…