Frequently Asked Questions

Using the search bar above, type a word or phrase associated with your question and click the search button. However, if you are still stuck and need assistance, please contact us

How long will my voucher last?


Each voucher is valid for a maximum of 12 months from the date of dispatch unless otherwise stated (or 10 months if purchased before 29th November 2016). The expiry date will always be printed on the back of the gift card, or on the e-certificate (depending on which you have received).