Frequently Asked Questions

Using the search bar above, type a word or phrase associated with your question and click the search button. However, if you are still stuck and need assistance, please contact us

I received an e-certificate but seem to have deleted or lost it in my emails. Can you resend my voucher?


If you contact our customer service team with your enquiry, and are able to provide us with the original purchase and delivery details, we will be happy to look into re-sending your e-voucher.