Frequently Asked Questions
Using the search bar above, type a word or phrase associated with your question and click the search button. However, if you are still stuck and need assistance, please contact us
Why havenât I received my EX Booking (booking voucher) email?
Some email accounts may categorise our email vouchers as unwanted or 'spam' email. If you are having problems receiving your EX Booking (booking voucher) via email you can retrieve this through our website. By logging in to your customer account you can view your ‘Purchase History’. From here you will be able to view and print your EX Booking (booking voucher). If you are still having difficulty, please contact us to try an alternative method.