Frequently Asked Questions

Using the search bar above, type a word or phrase associated with your question and click the search button. However, if you are still stuck and need assistance, please contact us

I have a complaint with the Activity Provider.


If you have a complaint with the activity provider, it is usually best to raise your concerns on the day. If you would like to bring the issue to our attention, you are free to email any written complaints to customerservice@experiencedays.com. For more information, please refer to section 10 of our T&Cs.