Frequently Asked Questions

Using the search bar above, type a word or phrase associated with your question and click the search button. However, if you are still stuck and need assistance, please contact us

I have made a booking; however, the Partner Centre has just cancelled my booking. Can I book another experience?


Centres sometimes have to cancel their activity for reasons out of their control (such as the lovely weather!). If this is the case you will need to contact the same centre and re-arrange another date.