Frequently Asked Questions

Using the search bar above, type a word or phrase associated with your question and click the search button. However, if you are still stuck and need assistance, please contact us

Do I have to buy a voucher or can I just book a date for myself?


You can simply call us on 0845 862 9911 between 9am to 5pm on weekdays (excluding Bank Holidays) to make a booking. You don't have to purchase a voucher if buying for yourself. Please note that dates are all subject to availability and generally once booked, you cannot cancel or change your booking.