Frequently Asked Questions

Using the search bar above, type a word or phrase associated with your question and click the search button. However, if you are still stuck and need assistance, please contact us

How can I find out what dates will be available for my chosen experience?


Each experience page includes an "Availability" tab which outlines the general months and days on which the experience will run. Some experiences will also give specific dates. You can also contact our customer support team on 0845 862 9911 for further assistance.