Frequently Asked Questions

Using the search bar above, type a word or phrase associated with your question and click the search button. However, if you are still stuck and need assistance, please contact us

I already have an Experience Days gift voucher. Do I need to book the activity or can I just turn up?


There are very few experiences that do not require a booking, so it is most likely you'll need to make a reservation. It is advised to contact us to check availability for an activity prior to redemption, or you can activate the voucher and contact the venue directly.