Frequently Asked Questions
Using the search bar above, type a word or phrase associated with your question and click the search button. However, if you are still stuck and need assistance, please contact us
I'm not keen on the experience I've been given. I'd rather do something else. Can I change it?
All our gift vouchers are fully exchangeable up to the point of redemption. By typing in your gift voucher code under the Redeem Gift tab, you will be given the option to book, exchange or extend your voucher. The voucher cannot be exchanged once you have chosen the experience you wish to take and have activated the voucher.