Frequently Asked Questions
Using the search bar above, type a word or phrase associated with your question and click the search button. However, if you are still stuck and need assistance, please contact us
I've found the product I want to purchase; but how can I choose a specific date and location?
If you need this product to be available for a specific date and the dates aren’t showing online, you should call us prior to placing your order. If you have already purchased the voucher and you still need to check a particular date is available please call us on 0845 862 9911 to check before completing the online redemption process. Once you have confirmed your choice of activity and venue online you cannot change this to another activity or venue.