Frequently Asked Questions

Using the search bar above, type a word or phrase associated with your question and click the search button. However, if you are still stuck and need assistance, please contact us

I work from 9 to 5pm and therefore cannot make a voucher purchase over the phone within that time. Is there another way around this?


Vouchers can be purchased online by clicking on "Add to Cart". From there you can type out a personalised message that will be shown on the E-Certificate or on the packaging of the gift card, whichever delivery method you decide to use.