Frequently Asked Questions

Using the search bar above, type a word or phrase associated with your question and click the search button. However, if you are still stuck and need assistance, please contact us

I have lost my Gift Voucher, can I get a replacement?


Yes, If your voucher is lost or stolen, let us know as soon as possible and we will send you a new voucher via email for free. If you would like a new gift card sent out in the post there will be a delivery fee (depending on method). We are only able to resend vouchers to the original contact details on the order.