Frequently Asked Questions
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Answer - I have an Ex Pass (voucher), how do I book a date?
We hold availability on a number of activities which you can select online. In most cases you will be required to contact the partner centre after receiving your EX Booking (booking voucher) to confirm your specific booking time and date. If you have a couple of locations that suit you but the date is more important please call us before redeeming because we can’t change your choice if the date isn’t offered.
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Related Questions
Do I have to choose my course or experience date when I buy my Ex Pass™ (voucher)? My booking is this weekend; however, the weather looks bad. Will my EX Booking still be going ahead?What should I do if the centre is closed for business, or is not working with Extreme Element anymore - after I have redeemed my voucher?I’m unable to go on the date I’ve booked, can Extreme Element change my booking?I've now redeemed my EX Pass (Voucher), does this mean I can book an activity or experience (online) at any-time in the future?